
We at OKTV, Inc. understand
both the promise and the perils that new media technologies present for families. Indeed,
we exist precisely to help you and your children maximize the benefits of media and
technology, while minimizing any potential negative impact. As a personalization service,
OKTV® by definition must gather personal information about parents and their children.
However, OKTV, Inc. takes privacy very seriously. Put simply:
- OKTV, Inc. will not gather
information from children themselves.
- OKTV, Inc. will not provide businesses or other
organizations any data that will in any way personally identify parents, their children or
their household, without the expressed consent of at least one of the child's parents or
guardian.
The following statement includes details about:
- Personally identifiable information
collected from by us or a third party through our service.
- How the information is used
- The organization collecting the information
- How the information is collected
- With whom the information may be shared
- What choices are available to you regarding
collection, use and distribution of the information
- The kind of security procedures that are in
place to protect the loss, misuse or alteration of information under OKTV, Inc.'s control
- How you can correct any inaccuracies in the
information
- What happens if OKTV, Inc. changes its
policies.
- Links
1. What personally identifiable
information of yours is collected from you by OKTV, Inc. or a third party?
Your child's age and a grade, in order to make program recommendations that are most
likely to be appropriate for your child.
A user-name for your child, in order to personalize your child's program guide. You can
use any nickname or other name instead of your child's name.
Your name, for billing purposes.
Your zip code, in order to know what cable or satellite provider services your area so
that we can select the correct program listings for your area.
Your email address, in order to communicate with you as service or other issues arise.
Your television provider account number, in order for us to facilitate service and billing
through your television provider. Top
2. How is the information used?
Registration
When you first register for OKTV® we will ask you for some personal contact information.
This information is used solely to provide the services for which you subscribe. We need
this information either to provide the personalization service or to contact you about
issues as they arise. Demographic information (such as number of children in your family)
is optional but encouraged so we can provide a more personalized experience on our site.
Surveys & Contests
From time-to-time OKTV, Inc. requests information from users via surveys or contests.
Information requested may include contact information (such as name and shipping address),
and demographic information (such as zip code, age level). Contact information will be
used to notify the winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site. Participation in these
surveys or contests is completely voluntary and the user therefore has a choice whether or
not to disclose this information.
Special Offers
We send all new members a welcoming email to verify password and username. Established
members will occasionally receive information on products, services, special deals, and a
newsletter. Out of respect for the privacy of our users, we send these types of
communications only if the user asks for them by "opting in." Please see our
choice and opt-in below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to
un-subscribe from service announcements, which contain important information about the
service. We communicate with the user to provide requested services and in regards to
issues relating to their account via email. Top
3. Who collects the data?
Because OKTV® is distributed through third parties, it may not always be apparent who is
collecting the data. Even when OKTV® is offered through a cable, satellite or web partner
under the partner's branding, the data necessary to provide the services is collected and
maintained by OKTV, Inc..
Advertisers
Where there is advertising on OKTV® pages, the advertiser and/or the advertising broker
may collect data about the users viewing those pages. While OKTV, Inc. cannot assume
responsibility for the policies of advertisers or their brokers, we will do everything we
can to prevent advertisers and their brokers from matching the anonymous data they may
collect on through OKTV® with personally identifiable information they gather elsewhere. Top
4. How is the information collected?
Cookies
A cookie is a piece of data stored on your hard drive containing information about your
use of the site. Information contained in cookies is in no way linked to any personally
identifiable information while on our site. OKTV, Inc. uses cookies to personalize the
service for a particular user. For instance, by setting a cookie on our site, the user
would not have to enter a password more than once, thereby saving time while on our site.
If a user rejects the cookie, they may still use our site. The only drawback to this is
that the user will have to re-register each time he or she returns to the site. Cookies
can also enable OKTV, Inc. to track and target the interests of our users to enhance the
experience on our site.
Some of our business partners use cookies on our site (for example, advertisers). We have
no access to or control over these cookies.
Log Files
We use IP addresses (a number that identifies your set-top box or computer) to analyze
trends, administer the site, track user's choices, and gather broad demographic
information for aggregate use. IP addresses are not linked to personally identifiable
information.
Opting in
Users may voluntarily provide contact information such as name and email address in order
to receive email updates, special offers, and to participate in surveys and contests. Top
5. With whom is the information shared?
In order for this website to properly fulfill its obligation to our customers, it is
necessary for us to share the information we receive with 3rd party sources. For example,
in order for your cable provider to bill you for your subscription to OKTV®, we must
notify the cable provider that you are OKTV® subscriber.
OKTV, Inc. distinguishes personally identifiable information from information about
anonymous groups of people--aggregate data. OKTV, Inc. will never provide third parties
data that will in any way personally identify parents, children or the household without
the expressed consent of at least one parent or legal guardian. This includes, but is not
limited to, email addresses, home telephone numbers, street addresses and names.
Additionally, OKTV, Inc. does collect, analyze and share anonymous data. Data such as
demographic trends in program selections are not linked to any personal information that
can identify any individual person. Top
6. What choices are available to you regarding collection, use
and distribution of the information
OKTV, Inc. gives users the opportunity to 'opt-in' to having their information used for
purposes not directly related to our site at the point where we ask for the information.
For example, our order form has an 'opt-in' mechanism so users who register with us will
only receive our news letter if they choose to do by 'opting in.'
Users who have opted in and no longer wish to receive OKTV, Inc.'s newsletter or
promotional materials from our partners may opt-out of receiving these communications by
replying to unsubscribe in the subject line in the email or email us at support@OKTV,
Inc..com
OKTV, Inc. always notifies users when their personally identifiable information is being
collected by any outside parties. We do this so our users can make an informed choice as
to whether they should proceed with services that require an outside party, or not. Top
7. Security
OKTV, Inc. takes every precaution to protect our users' information. When users submit
sensitive or personally identifiable information to OKTV, Inc., that information is
protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit
card number and/or social security number), that information is encrypted and is protected
with the best encryption software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are
just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything
in our power to protect user-information off-line. All of our users' information, not just
the sensitive information mentioned above, is restricted in our offices. Only employees
who need the information to perform a specific job (for example, our billing clerk or a
customer service representative) are granted access to personally identifiable
information. Our employees must use password-protected screen-savers when they leave their
desk. When they return, they must re-enter their password to re-gain access to your
information. Furthermore, ALL employees are kept up-to-date on our security and privacy
practices. Every quarter, as well as any time new policies are added, our employees are
notified and/or reminded about the importance we place on privacy, and what they can do to
ensure our customers' information is protected. Finally, the servers that we store
personally identifiable information on are kept in a secure environment.
If you have any questions about the security at our website, you can send an email to: webmaster@ourkidstv.com Top
8. How can you correct any inaccuracies in the information?
If a user's personally identifiable information changes (such as your zip code), or if a
user no longer desires our service, we provide a way to correct, update or remove that
user's personal data provided to us. This can be done at the member information page or by
emailing our Customer Support: support@OKTV,
Inc..com Top
9. What happens if OKTV, Inc. changes its policies?
If we decide to change our privacy policy, OKTV, Inc. will post those changes on our
homepage and on partner's pages so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it. If at any
point we decide to use personally identifiable information in a manner different from that
stated at the time it was collected, we will notify users by way of an email. Users will
have a choice as to whether or not we use their information in this different manner. We
will use information in accordance with the privacy policy under which the information was
collected. Top
10. Links
OKTV, Inc.'s web site contains links to other sites. Please be aware that OKTV, Inc. is
not responsible for the privacy practices of such other sites. We encourage our users to
be aware when they leave our site to read the privacy statements of each and every web
site that collects personally identifiable information. This privacy statement applies
solely to information collected by this Web site. Top |